剑桥商务英语口语模拟

中级：剑桥商务英语口语模拟

来源：环球雅思　www.ielts.com.cn 2006-10-18

Phase II CARD
A: WHAT IS IMPORTANT WHEN
Planning a presentation
• Finding out about the audience
• Researching the topic

B: WHAT IS IMPORTANT WHEN…?
Aiming to improve customer service
• Staff training
• Customer satisfaction

C: WHAT IS IMPORTANT WHEN …
• Managing a project
• Encouraging teamwork
• Keeping to schedule Phase III Card

Programme for New Staff
The manufacturing company you work for would like to introduce a full programme of training for new staff.
You have been asked to help prepare the programme.
Discuss the situation together, and decide:
• What should be covered by the training programme
• How else new staff can be helped to settle into their jobs as quickly as possible